Accessibility Statement

Highlight Teaching

Version 1.1 • Last updated: July 2026

1. Introduction

Highlight Teaching is committed to ensuring our website and digital products are accessible to everyone, including people with disabilities. This Accessibility Statement explains our approach to accessibility, what we have implemented, and how to get in touch if you encounter any barriers.

Registered company: Highlight Teaching Ltd, company number 17325134

Website: www.highlightteaching.co.uk

Contact for accessibility issues: info@highlightteaching.co.uk

We welcome feedback and will do our best to respond to accessibility concerns within five working days.

2. Our commitment

We are committed to designing and delivering digital products and services that are usable by everyone, regardless of ability. We recognise that accessibility is not a feature or a one-off task, but an ongoing part of how we work. We aim to meet WCAG 2.1 Level AA standards, which are the internationally recognised guidelines for digital accessibility.

We also recognise that our products support professional development and education, and that accessibility in that context is particularly important. Our CPD resources and training materials are designed to be understandable and engaging for busy teachers, which benefits everyone and is aligned with accessibility principles.

3. What we have implemented

Website

Responsive design. Our website works on desktop computers, tablets and mobile devices of all sizes, and can be resized or zoomed without loss of functionality.

Navigation and structure. Our website uses clear heading hierarchies, descriptive link text, and logical navigation so it is easy to find information, whether using the mouse, keyboard, or screen reader.

Colour and contrast. Text meets WCAG AA standards for colour contrast, and information is not conveyed by colour alone.

Images and media. Images have descriptive alt text. Videos have captions where available, and links to transcripts are provided.

Forms and interactive elements. Forms are clearly labelled, error messages are descriptive, and all functionality is available from the keyboard.

Performance. Pages are optimised to load quickly, which improves usability for everyone, including those on slow connections or using assistive technology.

Digital Products (CPD courses, resources, videos)

Plain language. Our written materials use clear, straightforward language and are organised with descriptive headings and bullet points, making them easier to scan and understand.

PDF and document accessibility. PDFs and downloadable resources are formatted with proper heading and list structures so they are readable by screen readers.

Video CPD. Video content has accurate captions (not auto-generated) and descriptive audio where practical. Transcripts are provided or linked for all substantial video material.

Colour and visual design. We avoid relying on colour alone to convey information. Diagrams and infographics include text descriptions.

File formats. Where possible, we provide resources in multiple formats (e.g., both PDF and Word) so users can choose what works for them.

4. The cookies we use

4. Known limitations

While we work to be as accessible as possible, some limitations currently exist:

Embedded third-party content. Some videos, webinars and interactive tools are hosted or embedded from third-party platforms (such as Vimeo or Zoom). While we choose providers who support accessibility, we cannot guarantee full accessibility of their tools, and their policies apply to that content.
Older resources. Some of our earlier CPD materials and resources may not meet current accessibility standards. We are progressively updating these; if you encounter an older resource that is inaccessible, please let us know and we will prioritise it for review.
Customisation and personalisation. While our website supports text sizing and browser zoom, we do not currently offer account-level display settings (such as dyslexia-friendly fonts or high-contrast modes). This is on our roadmap for future updates.

5. How to report accessibility issues

If you encounter any accessibility barriers on our website or in our products, please contact us at info@highlightteaching.co.uk with:

A description of the barrier you encountered
The page, resource or product affected
The device and browser you were using
How you would prefer to access the information (e.g., large print, audio, different format)

We will acknowledge your report within two working days and work to resolve or find a workaround for the issue. If you’d prefer to discuss an accessibility issue by phone, please email first and we will arrange this.

6. Technical standards and guidelines

Our website and products aim to conform to the following standards:

WCAG 2.1 Level AA: The Web Content Accessibility Guidelines, published by the World Wide Web Consortium (W3C), covering how to make digital content more accessible to people with disabilities.
Equality Act 2010: UK law requiring reasonable adjustments to avoid disability discrimination.
British Standard BS 8878:2016: Code of practice for web accessibility.

We regularly review and test our website and products against these standards using automated tools and manual testing with assistive technology.

7. Accessibility features of common assistive technologies

Our website is compatible with:

Screen readers: NVDA (free, open-source), JAWS, VoiceOver (macOS and iOS)
Magnification tools: Browser zoom, operating system magnification
Speech recognition: Windows Speech Recognition, macOS Dictation
High-contrast modes: Windows High Contrast, browser extensions

If you use assistive technology and encounter an issue, please let us know the tool and the specific problem, as this helps us troubleshoot more effectively.

8. Continuous improvement

Accessibility is an ongoing commitment. Our roadmap includes:

Regular accessibility audits of all content
Accessibility training for our content team
User testing with people who have disabilities
Progressive updates to older resources
Enhanced customisation options for users who prefer them

We welcome suggestions on how we can improve, and we will review and respond to all accessibility feedback.

9. Definitions

Accessible: Digital content or products that can be used by everyone, including people with disabilities (whether permanent, temporary, or situational). This includes people who are deaf or hard of hearing, blind or have low vision, have motor or mobility disabilities, have cognitive disabilities, are neurodivergent, or have other conditions affecting how they use the internet.

Alt text: Descriptive text associated with an image, read aloud by screen readers and displayed if an image fails to load.

Captions: Text of all spoken content and relevant sounds in a video, synchronised with the video so deaf and hard of hearing viewers can follow.

Dyslexia-friendly: Fonts, spacing and colours designed to be easier to read for people with dyslexia, though helpful for many others.

Screen reader: Software that reads aloud the content of a digital screen, used by blind and low-vision users.

WCAG: Web Content Accessibility Guidelines, the international standard for web accessibility published by the W3C.

10. Further information

WebAIM: www.webaim.org — a resource and community for web accessibility
Web Accessibility Initiative (WAI): www.w3.org/WAI — home of WCAG and other W3C accessibility resources
Access for All: www.gov.uk/accessibility — UK government guidance on digital accessibility